Cancellation Policy

What is your cancellation policy?


If you wish to cancel before your rental pick-up time, you must cancel as soon as possible. You must have to call 02 8580 0151 and 02 8580 0153 and request a refund online. Once cancelled, we will credit you within approximately seven business days. Credits will be applied to the same card with which you prepaid. You will incur a $50 processing fee if you choose to cancel a prepaid reservation before the rental, and a $150 fee after the rental pick-up time has passed.

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